Privacy Policy

Data collect

We collect information when you subscribe to our newsletter and when you make reservation. Information collected includes your name, e-mail address, phone number, and/or credit card information.

In addition, we automatically receive and record information from your computer and browser, including your IP address, your software and hardware, and the page you request.

data use

Any information we collect from you may be used to:
- Customize your experience and meet your individual needs
- Provide personalized advertising content
- Improve our site
- Improve customer service and support needs
- Contact you by e-mail
- Administer a contest, promotion, or survey

Privacy of e-commerce

Your personal information collected on this site is held by Château de Fontanges, the Pluriel Hôtels group and Mews. Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason, without your consent, other than as necessary to fulfill a request and/or transaction, such as to ship an order.

Disclosure to third parties

We do not sell, trade, or otherwise transfer your personal data to others. This does not include trusted third parties who assist us in operating our website or conducting our business and communications, so long as those parties agree to keep this information confidential.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law.

Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

Data protection

We implement a variety of security measures to keep your personal information safe. We protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.

Do we use cookies?
cookies improve access to our site and identify repeat visitors. In addition, our cookies enhance the user experience through interest tracking and targeting. However, this use of cookies is in no way linked to any personally identifiable information on our site.


We use the email address you provide to send you information and updates about your reservation, occasional company news, information about related services, etc. If at any time you wish to unsubscribe and no longer receive emails, detailed instructions are included at the bottom of each email.


By using our site, you consent to our privacy policy.